The Ifakara Health Institute today convened a Management Review Meeting for its Quality Management System (QMS) in alignment with the ISO 9001:2015 standards. The meeting, held at Ifakara’s Mikocheni Office in Dar es Salaam, was chaired by the Institute’s Chief Operating Officer (COO) Mr. Raphael Laizer and brought together heads of departments across the organization.

The annual review provided a comprehensive overview of QMS implementation over the past year. It also offered an opportunity to evaluate progress on QMS objectives set for 2024 and establish strategic plans for the effective implementation of quality objectives for 2025.

Why the QMS review meeting matters 

Management review meetings are a core requirement under the ISO 9001:2015 standards and serve as a critical mechanism to assess the performance and suitability of an organization’s quality system. For Ifakara, this review reinforces the Institute’s commitment to operational excellence and service quality—ensuring that its research and health interventions remain responsive, effective, and aligned with stakeholder needs.

By systematically reviewing performance, addressing gaps, and planning improvements, the Institute strengthens its capacity to deliver high-quality health research and services that directly benefit Tanzanian communities and support national and global health priorities.

Ifakara is ISO 9001:2015 certified since 2018

Ifakara Health Institute holds the ISO 9001:2015 certification from SGS SA, effective May 28, 2018, for excellence in health research and services. This prestigious certification demonstrates a robust management system's commitment to strong customer focus, effective leadership, streamlined processes, and continual improvement. 

By adhering to ISO 9001:2015 standards, IHI ensures high-quality, reliable health and research services that meet global benchmarks. This certification underscores IHI’s dedication to advancing healthcare and research outcomes, fostering trust and collaboration with partners and communities.